Online hacking has claimed yet another victim with a Dubai resident losing her savings of Dh12,000 from her bank in a matter of minutes.
And she claims the bank did not act fast enough, which could have helped prevent the heist.
On August 20, at around 1.30pm, Kathryn Magadia, a 28-year-old Filipino document controller, received an SMS that a single transaction made on her bank account without her authorisation left her with just Dh5.
Within minutes she was on the phone with the bank’s call centre staff trying to stop the transaction, but it was too late. Magadia reported the matter to the police immediately.
She said Emirates NBD took three weeks to respond to her request for a certificate about the illegal transfer. She said police needed that document to open a case. Magadia fears the suspect, an African man who is also a customer with the same bank, may have already slipped out of the country.
Continue reading at Gulf News
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